Service Agreement:

By booking our cleaning services, you agree to abide by the terms and conditions outlined herein.

Scope of Services:

We will provide cleaning services as agreed upon in the booking confirmation. Any additional services requested will incur extra charges.

Access to Premises:

You are responsible for providing access to the premises at the scheduled cleaning time. If access is denied, a cancellation fee may apply.

Payment:

Payment is due upon completion of the cleaning service, unless otherwise agreed upon. We accept cash, credit/debit cards, or electronic bank transfers. A deposit may be required for recurring services.

Cancellations and Rescheduling:

Cancellations or rescheduling requests must be made at least 24 hours before the scheduled cleaning time. Failure to do so may result in a cancellation fee.

Liability:

While we take utmost care in providing our services, we are not liable for any damages or losses caused by accidents, negligence, or unforeseen circumstances during the cleaning process.

Breakage and Damage:

We will exercise reasonable care when cleaning your premises. However, in the event of breakage or damage, we will make every effort to repair or replace the item. You must notify us of any damage within 24 hours of the cleaning service.

Safety and Security:

For the safety of our staff, please secure any pets and valuables before the cleaning service begins. Our cleaners reserve the right to refuse service if they feel unsafe or threatened.

Satisfaction Guarantee:

Your satisfaction is our priority. If you are not satisfied with the cleaning service, please notify us within 24 hours, and we will re-clean the affected areas at no extra charge.

Termination of Services:

We reserve the right to terminate services at any time for non-payment, breach of contract, or any other reason deemed necessary by the company.

Amendments:

We reserve the right to amend these terms and conditions at any time. Any changes will be communicated to you in writing.

Governing Law:

These terms and conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising out of or relating to these terms and conditions shall be resolved through arbitration or mediation.

By booking our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.